Holiday-All Orders after 18th July will be shipped on 26th!

TERMS & CONDITIONS

ORDERING

– Orders can be made online via the wholesale portal on our website once you’ve been approved or via email with an order form, or on FAIRE wholesale platform

– $250 is the minimum order (plus GST in Australia & shipping) and we have an MOQ of 2 per eco kit.

– On ordering, you will receive an email confirmation and shortly after an invoice

– Once payment has been made, we will pack and ship your order. Send us proof of payment if you want to speed up the process.

– We aim to ship all orders 5-7 business days after payment is received.

– We can pay via direct transfer or credit card via Stripe with a small fee.

SHIPPING

– An estimated shipping cost is added to your online order. The exact shipping cost will be added to your invoice, as may differ once packed.
 
– You can select express shipping if you require your order to be shipped quicker with Australia Post Express.

– In the event that an item is out of stock, we will get in touch to arrange alternatives or let you know when stock will be available. 
 

– All orders are shipped via courier or Australia Post or Aramex couriers from our studio in the Sunshine Coast, Australia and you will be sent a tracking email.

– Please let us know if you have specific shipping or delivery requirements.

–For international orders, shipping costs will be calculated more accurately once packed.

– Let us know if you have your own shipping account.

CANCELLATIONS & EXCHANGES

  • – Please get in touch within 24 hours after you have completed your order if you would like to cancel or amend your order.

    – Unsold items are not able to be exchanged.

    – Damaged stock must be advised within 5 days of receiving your order.

    -Defective or missing items will be replaced by us if you can send us over images of the issue.

    – If an order is refused and needs to be resent, further shipping costs will apply.

TERMS

  • – All products are Copyright @Poppy & Daisy Designs and may not be reproduced

    – Retailers must agree to our terms and conditions to partner with Poppy & Daisy Designs.

    – All wholesale users will be added to our wholesaler community and will receive newsletters. You can opt out of these at any point.

    – We ask that all Poppy & Daisy Designs products are sold in their original packaging.

    –  Once approved you will receive access to our image gallery

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Our Mission

Our mission is to reduce plastic toys in landfill, whilst surprising and delighting children as they open our beautiful eco gifts. We aim to inspire children to get hands-on and creative with natural materials.

CONTACT US

 

+61 434 948 310

 [email protected]

Customer Care